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FREE SHIPPING OVER $99 & 60-DAY RETURNS
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Help Shipping

HAVE QUESTIONS? WE CAN HELP!

For over 14 years BikeBandit.com has been commited to providing the highest possible level of customer service. We appreciate your business and want to do everything we can make your experience an enjoyable one.
For immediate assistance use our Live Chat Online Support or search our Help Topics below. You can also contact our Sales & Customer Support Teams by phone during our operating hours or send us an email at any time using the email address listed below.
Shipping Fulfillment Times / When Will My Order Ship?
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BikeBandit we make every effort to ship your order as quickly and efficiently as possible. Most products will ship to you from our Southern California Headquarters or one of 24 Distribution Centers throughout the United States and will be processed within one business day

All items will display an availability status on the product page once you select a size and color or machine fitment. Items that display "usually ships within 24 hours" should leave our warehouse the same day or the next business day and include most of our apparel, tires, accessories and aftermarket parts

During Major Holidays, please be aware some supplier will close their warehouses.? When this happens, orders can be delayed up to 1-2 business days while suppliers catch up. This will be in addition to our stated shipping timeframes on the website.? Holidays will include Christmas, New Year’s Day, Memorial Day, Independence day, Labor day, Columbus day. This will also include Black Friday, Cyber Monday

Oversized Items/Orders - Additional shipping fees may apply - Express Shipping options not available for oversized items. Items considered oversized can include body parts, cowlings, tires, fenders, cabs, sub frames and most UTV/Side by Side body parts.

There will be cases where some OEM parts and other backordered items may have to ship cross country to us before we can process and ship them to you. Some orders may also have to be consolidated and will not ship until all of the products on your order are received at our warehouse. BikeBandit's fulfillment system will always notify you of any change or delay in the fulfillment of your order. Of course if you have questions on the availability of a product or need an item sooner, please give us a call and our logistics experts can help you determine the quickest, most efficient way to get your order fulfilled.
Domestic Shipping Charges within the Continental United States (48 States)
Shipping Methods
Flat Rate
Delivery Time
Standard Ground - USPS or UPS - Order Totaling Over $99
Free
4 to 7 Business Days
Standard Ground - USPS or UPS - Order Totaling Less $40.00
$6.95 - $9.95
4 to 7 Business Days
Standard Ground - USPS or UPS - Order Totaling Less $40.00 - $98.99
$10.95 - $12.95
4 to 7 Business Days
Express 2nd Business Day Air Service
$27.95
2 Business Days
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Domestic Shipping Exclusions
Locations
Shipping Method
Delivery Time
Exclusions
Alaska / Hawaii
Standard Ground or UPS Only
4 to 7 Business Days
No tires / Chemicals / Batteries / Oversized Items
Rural Locations
Standard Ground or UPS Only
Based on Shipping Method Selected **Additional Shipping & handling Fees
USPS & UPS may not deliver to some rural areas - shipping method subject to change
AFO/FPO
USPS only
4 to 7 Business Days
No Tires / Chemicals / Batteries / Oversized Items
California Customer
California customer packages will ship via Standard Ground,UPS or UPS Express.
Partial Shipments on US Orders Only
Available upon request, additional shipping fees may apply
Oversized Items / Orders
Additional shipping fees may apply - No Express Shipping options available for oversized items.
Shipping to P.O. Boxes / APO / FPO
P.O. Boxes/APO/FPO
We are unable to ship tires,chemicals,and/or batteries to a P.O Box. A physical U.S. street address will be required. You will be contacted via email in the event the address is subjected to change.
International Shipping Charges
Shipping Methods
International Rate
Delivery Time
Exclusions
Canada - USPS International
*For Rates See Exclusions All duties & taxes are included in the order total . Due to package size & weight, additional shipping & handling fees may apply. Subject to customs/brokerage fees upon arrival.
7 to 10 Business Days
*Rates will vary depending on the carrier and shipping options you choose. No tires / chemicals / batteries / oversized items / some apparel
International
Rates Vary By Country Due to size & weight additional shipping & handling fees may apply. Subject to customs/brokerage fees upon arrival.
7 to 10 Business Days
No Tires / Chemicals / Batteries / Oversized items / Some Apparel
Guam, Puerto Rico, U.S. Virgin Islands
USPS Only
All duties & taxes are included in the order total. International orders subject to separate customs/brokerage fees upon arrival.
7 to 10 Business Days
No Tires / Chemicals / Batteries / Oversized items / Some Apparel
International Shipping Exclusions
Tires / Chemicals / Batteries / Oversized items
Limited to Standard Ground delivery within the Continental U.S (48 States) only.
Express 2nd Business Day Air
Express 2nd Day delivery limited to customers withing the Continental U.S(48 States) only.
Weekend / Holiday Delivery
BikeBandit.com does not offer weekend or holiday delivery options. All orders are proccesed and delivery Monday - Friday only.
Oversized Orders
Additional shipping fees may apply. No Express shipping options available.

Contacting Customer Service

We do our best to answer all the frequently asked questions in the topics outlined above. If your question hasn't been completely addressed,use the links below to contact our Customer Service Staff.
Customer Services
Customer Support Hours:
Call Us!
Chat With Us!
Email Us!
Customer Support Hours:
Sales Department

Monday - Friday
6:30 a.m. - 4:30 p.m. PST

Customer Service Department

Monday - Friday
6:30 a.m. - 4:30 p.m. PST
Call Us!
Phone
Toll Free! Pick up the Phone & Dial
1-888-339-3888
Chat With Us!
Chat
Log On to Our Live Chat To Speak With one of our Team Members!
Email Us!
Email
Email: service@bikebandit.com
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